Terms & Conditions

Please review these policies carefully as they are the terms of sale that govern your purchases at the Aeskimo Store. They set out your rights and obligations with respect to your purchases, including important limitations and exclusions, such as those in Aeskimo's product warranties. Your placement of an order at the Aeskimo Store constitutes your agreement that these policies apply to the order, so be certain you understand them before you place your order.

About Terms and Conditions

In these terms and conditions "we" and "us" mean Aeskimo Co., Ltd. and "you" means you the customer. Words spelt with initial capital letters are defined terms which, for your ease of reference, are set out at the end of the terms and conditions. These terms and conditions together with your Order constitute the entire Contract between us and you for the supply of Products. No other terms and conditions will apply. The Contract cannot be varied unless we agree to vary it in writing or by email.

Sales Terms and Conditions

The Aeskimo Store sells and ships products to end user customers only. Distributors and Retailers interested in purchasing our products are advised to contact us directly.

End user customers may place an Order by completing the Order Form on the Aeskimo Store Web Site and Clicking the "Submit My Order" button. We do not accept orders placed in any other way.

When you place your Order, we will issue you with a Web Order Number. We will do this by email, unless you do not have an email address, in which case we will issue your Web Order Number by fax or mail.

By placing an Order, you make an offer to us to purchase the Products you have selected on these terms and conditions. We may or may not accept your offer at our discretion. If we accept your Order, we will notify you of our acceptance by issuing an Order Confirmation. We will send your Order Confirmation to you by email. If you have not supplied an e-mail address we will fax or post the Order Confirmation to you. The Order Confirmation will be effective on sending. If we cannot accept your Order we will contact you by telephone.

Information contained on the Aeskimo Store Web Site constitutes an invitation to treat. No such information constitutes an offer by us to supply any Products.

Subject to these terms and conditions, we will supply to you the Products indicated on your Order Confirmation. When your Order has been shipped, we will email you or if you do not have an email address, we will fax you to confirm shipment.

Payment Methods

You may pay for your Products by the methods of payment as displayed on the payment section of the Aeskimo Store Web Site from time to time. At the time your order is placed, Aeskimo obtains a pre-approval from the credit card company for the amount of the order. Credit card billing occurs when your order ships. The Aeskimo Store currently accepts Visa, MasterCard and Paypal.

You must pay tghe price payable in US Dollars as indicated on your Order Confirmation. Aeskimo uses Moneybookers(Skrill) and Paypal as our Payment Processor. Please check with your card issuing bank regarding additional services charges applied by your bank. Any service charges imposed by your banks are not reflected in the order value on the web site.

We will email or post your invoice to you at the billing address indicated on your Order Confirmation when we ship your Products to you. Your invoice will be your proof of purchase.


Aeskimo Store purchases are inclusive of Thailand VAT. The invoice Aeskimo emails or posts to you will include the total amount inclusive of Thailand VAT. Duties and tax charges applicable from the shipment of Products is not included and is the responsibility of the customer.


The Aeskimo Store endeavours to offer you competitive prices on current Aeskimo products. Aeskimo reserves the right to change prices for products displayed at the Aeskimo Store at any time.

Product Availability

Aeskimo will make every effort to ship your product as soon as possible after the Order Confirmation. However, shipping time may vary due to changes in supply. Should there be changes or significant delays, Aeskimo will contact you via email and provide a status update of the situation. To ensure most up-to-date offering, Aeskimo reserves the right to discontinue products without notice

Products Delivery

Unless stated otherwise, shipping charges are applied to all orders made on the Aeskimo Store. Title and risk of loss to all Products will pass to you upon the shipment of the Product to you from Aeskimo's shipping location. The carrier will deliver the Products to you on your behalf as your agent. We are not liable for damages incurred to the product during transport and shipping to you.

Orders placed on the weekend or on a Public holiday will not begin payment processing until the next business day. Business days are Monday through Friday, excluding Thai Public holidays.

Unless otherwise agreed by us, we will deliver your Products to the ship to address indicated on your Order Confirmation. If no-one is available to take delivery of your Products, our carrier will leave a card requesting you to telephone and arrange a suitable time and date for delivery.

We will use our reasonable endeavours to deliver your Products to you according to the availability quote in your Order Confirmation, however, we do not guarantee that we will deliver within this time frame. If we are unable to deliver your Products to you within 30 days of the date of issue of your Order Confirmation, you will have the option to cancel your Order.

Return Policy

If you discover what you believe is a product defect for Aeskimo-branded product, please contact Aeskimo on +66-2-552-5311. Such a defect, if any, is covered under the terms of your product's warranty. Please refer to the warranty information and other supporting documentation that came with your product. (See Product Warranty section below for specific information about Aeskimo's product warranties.)

Product Warranty

All new Aeskimo products carry a one-year Limited Warranty against defects in materials and workmanship. Warranty period begins from the date of the Receipt/Invoice and valid for 365 days. You must provide a valid proof of purchase when claiming a warranty for Aeskimo Products.

Proof of Purchase

Aeskimo will send an Order Confirmation via email if you have included an email address with your order. If you have not included an email address, you will receive an Order Confirmation by regular mail when your order is shipped.

Other Terms & Conditions

Aeskimo reserves the right to change the terms and conditions of sale at the Aeskimo Store at any time. Aeskimo is not responsible for typographic errors. No Aeskimo employees or agent has the authority to vary any of the Aeskimo Store's policies or the terms and conditions governing any sale. Aeskimo verifies correct pricing prior to delivery. Orders placed for goods based on incorrect prices mistakenly announced on the Aeskimo Store may be voidable by Aeskimo.

Aeskimo reserves the right to cancel any order, whether accepted or not, in the event that Aeskimo has reasonable grounds to believe that you have or will breach these terms and conditions.

Data Protections

By placing your Order, you agree that we may store, process and use data collected from your Order Form for the purposes of processing your Order. If you so indicate on the appropriate section of your Order Form, by placing your Order you also agree that we may transfer such data, other than credit card details, to other companies in the Aeskimo group of companies in order to provide you with information from time to time on other Aeskimo products and services that may be of interest to you. If you do not agree to our transferring such data to other companies in the Aeskimo group of companies in order to provide you with information on other Aeskimo products and services, you should indicate your non-agreement on the appropriate section of your Order Form. You may obtain a copy of the data held by us concerning you on request in writing. We reserve the right to charge an administration fee for processing such request. If any data held by us concerning you is incorrect, we will correct it on your written request.


The Contract will be governed by the laws of the Royal Kingdom of Thailand. Both we and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of that country. The invalidity or unenforceability of any provision of the Contract shall not adversely affect the validity or enforceability of the remaining provisions. Neither our failure or your failure to enforce any term of the Contract constitutes a waiver of such term. Such failure shall in no way affect the right later to enforce such term.

We will not be liable for any loss or damage suffered or incurred by you arising from our delay in fulfilling or failure to fulfil or otherwise discharge any of our obligations under the Contract, to the extent that such delay or failure is caused by any circumstance beyond our reasonable control.